At Water Damage Restoration Group, our philosophy operates in 5 phases: response, arrival, remediation, repair, and restoration. When you give us a call, you will be speaking directly to one of our certified and professional technicians, not an automated system or answering service. This allows us to get an idea of what the problem is and the tools needed. Our goal is to arrive at your home or place of business within an hour to locate and remediate the cause of your water damage. We section off areas and items unaffected from those damaged. The damaged areas are then dried out and thoroughly sanitized with chemical agents and cleaned so repair work can begin in earnest.

Water Damage Restoration Group are your one-stop source for water damage repair in Durham NC. We can handle painting and trim work, flooring and ceiling, drywall, and any other repairs you might need as a result of your water damage. Once all repairs are complete, we perform tests to determine if mold removal and remediation is necessary, especially if sewer damage repair or basement flood cleanup and storm damage repair was needed. No matter what type of water damage cleanup services we provide, we work closely with you and your insurance company directly to ensure that your all of your property, including personal affects are completely restored or replaced. That’s why we are the Durham restoration company to trust for basement flood cleanup and storm damage repair, sewer damage repair, water damage cleanup, and mold removal in Durham, NC and surrounding areas.